Secure Patient Information - HIPAA

• HIPAA Compliance and Security: The TeraCryption messaging platform is designed to comply with HIPAA and PIPEDA regulations by encrypting patient files and ensuring that all communications are secure and confidential.

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• Messages, images and files are encrypted: TeraCryption guarantees that communication and storage of messages, images, and files are protected by encryption, supporting confidentiality and audit requirements. TeraCryption can send encrypted messages and files to smartphones, desktop computers, and encrypted text messages to special on-site pocket pagers supplied by TeraCryption.  

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• Secure Messaging: TeraCryption facilitates fluid and secure exchanges among healthcare professionals throughout the facility and ensures critical information is shared swiftly without compromising patient data security. This compliance safeguards sensitive information and builds trust between patients and healthcare providers, enabling more open and effective communication.

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• Centralized Directory: TeraCryption maintains a singular, accurate database for contact information applicable to all roles within the healthcare staff. This minimizes errors and improves efficiency by providing instant access to current contact details on desktop and mobile devices on the TeraCryption system.

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• Centralized Directory Management: Having a PageRouter server as a centralized source of accurate contact information for messaging and file communication reduces errors and saves valuable time. The TeraCryption Secure messaging platform has an enterprise directory offering quick and reliable access to contact data for all roles across the TeraCryption system. This centralized management ensures that the right person is added to the communications platform and is approached at the right time, which can be critical in urgent situations.

 

• Scheduled transmission of messages:  Medical staff can use TeraMail to type a message, attach an encrypted file and program transmission at a future date and time. A scheduled message can be edited or sent ahead of time.  

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• Encrypted Voice messages: A mobile user can tap on the TeraMessage app to record a message, select a TeraMessage mobile or TeraMail recipient and send the voice message.  The voice recording will travel encrypted.

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• Touch dial to message senders: After receiving a message, a TeraMessage mobile user can tap to dial and talk to the person who sent the message, if necessary. This action saves time, making it ideal to respond to emergency messages with voice communication.

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• Integrated Workflow Optimization: TeraCryption’s instant message delivery operations across your organization ensure synergy between diverse departments. Staff can send and receive messages on their desktop or mobile devices within seconds. Messages can be sent automatically from Nurse Call Systems to staff with on-site pagers and smartphones.

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• Clinical Team Connectivity: Enable seamless interaction between clinical teams using TeraMail on computers and TeraMessage on smartphones to communicate at critical moments. By connecting teams precisely when needed, patient outcomes can be significantly improved.

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• Clinical Teams Response: The TeraCryption secure messaging platform allows clinical teams to act swiftly and effectively by delivering messages and files within seconds. TeraCryption connects healthcare providers with the necessary information, precisely when and where it is needed, ensuring that patient care remains a priority. This level of connectivity ensures that healthcare teams are always coordinated and prepared to respond to patient needs efficiently.

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• Improved Hospital Call Reception: With TeraMail, call operators can provide superior caller response by sending messages to alert medical staff of critical and emergency calls. Furthermore, the message recipients can chat with the operator about the details of a call or a situation. This ensures inquiries are handled precisely, improving customer satisfaction and overall service quality.

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• Onsite Paging Management: Equip your organization with TeraCryption’s robust onsite paging to streamline message dissemination. Effective paging management ensures timely and reliable communication across the facility, leveraging an extensive paging network to reach every corner.

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• Conclusion: The TeraCryption secure messaging platform is not merely a communication tool but a pivotal component in enhancing clinical workflows and improving the overall quality of patient care. By incorporating these TeraCryption components, healthcare providers can deliver a comprehensive, efficient, and secure communications infrastructure, ultimately enhancing patient care and operational efficiency.